Question 1

Are You A Factory Or Trading Company?

Accepted Answer

We are a professional manufacturer with 10+ years OEM & ODM experiences.

Question 2

How Long Is The Warranty?

Accepted Answer

Within 12 months.

Question 3

Sample Order Is Available?

Accepted Answer

Yes, of course dear. Please tell me your shipping address so that I can check the freight, but the cost of sample and shipping is on buyer's account. Thank you for your understanding!

Question 4

How About The Delivery Time?

Accepted Answer

Normally around 25-30 days after we receive the deposit, but it depends on the order quantity and actual production arrangement.

Question 5

What's Your MOQ ?

Accepted Answer

Depends on customer's detailed requirement, so please contact us for the details.

Question 6

Do You Test Your Products Before Shipment?

Accepted Answer

Yes, we do 100% full testing before product packing. Each our product will be tested to ensure 100% workable before shipment. Quality and customers' satisfaction is our primary concerns.

Question 7

Do You Accept Customized Orders?

Accepted Answer

Yes, OEM & ODM Orders are highly welcome. We can offer product packages according to customers' requirements: a. Neutral package without any logos. b. Customer's design package: customer's own design packages with own brand name. c. Engraving or printing logos on the body of products are acceptable.

Question 8

Which Transportation Do You Accept?

Accepted Answer

Air shipment, sea shipment, train shipment, courier as your convenient.